Insights

We’re invested in following along with the latest in commerce, from connecting legacy buying behaviors to emerging AI technologies. Here are some of our thoughts.

  • An eTail’ers Guide to Boston

    An eTail’ers Guide to Boston

    Boston is an awesome place to visit in August. The weather is warm (but not too hot), the city has so much history to see, and the things to do to fill your time are endless. As a 30+ year Bostonian, I love sharing my city with those who visit. I worked on my first…

  • Under the Hood with Kaiser Willy’s eCommerce Strategy

    Under the Hood with Kaiser Willy’s eCommerce Strategy

    In case you missed our recent Webinar with partners Klevu and BigCommerce here’s a chance for you to watch it in its entirety! If you don’t have time to watch the full recording, we summarized the key points below: Focus: This webinar discusses the comprehensive overhaul of Kaiser Willys’ search functionality, aimed at improving customer…

  • Amazon is coming for B2B: Time for Distributors and Manufacturers to Innovate

    Amazon is coming for B2B: Time for Distributors and Manufacturers to Innovate

    In today’s rapidly evolving B2B landscape, distributors and manufacturers face an existential threat. The rise of Amazon Business and other tech-savvy competitors is reshaping the industry at breakneck speed. The message is clear: innovate now, or risk becoming obsolete. The Amazon Effect: A Wake-Up Call Amazon Business, launched in 2015, has grown into a $25…

  • Why Search is Critical for Large Catalog Sites

    Why Search is Critical for Large Catalog Sites

    For eCommerce sites with large catalogs, a powerful search function isn’t just a nice-to-have—it’s critical. Recently, our Vice President of Digital, Graham Lubie, joined a webinar with BigCommerce, Klevu, and Kaiser Willys to discuss the necessity of implementing effective search tools. [Here is a link to the Webinar]. With over 40% of Kaiser Willys’ buyers…

  • eCommerce in 2024: Amazon’s Impact on B2B Distribution

    eCommerce in 2024: Amazon’s Impact on B2B Distribution

    The Evolving Landscape of eCommerce In 2013, Andy Dunn (founder of Bonobos) wrote an incredibly insightful article on Amazon titled “E-commerce is a Bear”. In the article, he highlighted the challenges of eCommerce, Amazon’s dominance, and the struggle for other players to achieve profitability. A decade later, Bonobos has been bought and sold a couple…

  • 5 Best Practices for eCommerce Replatforming Project Success

    5 Best Practices for eCommerce Replatforming Project Success

    Replatforming your eCommerce site can be tricky, but can be easier with the right team. After reading our article “4 Key Risks to Avoid when Replatforming your eCommerce site” to learn what to avoid when replatforming, it’s time to learn some of the best practices to follow. Drawing from our extensive experience, we believe that…